Student Services

CPEI Education

Student Services

Student Services brings together the tools, support, documents, and academic resources students need throughout their CPEI learning experience.

Student Support Hub

Find the support area or resource you need

This page gathers CPEI student services into one place, including technology support, the CPEI AI Support Agent, internship resources, library access, writing and research tools, background check information, transcripts, certificates, and academic records.

Use the quick links below to move directly to the section you need, or browse the expanded service areas for forms, external resources, and instructions.

Common Contacts

Registrar:
registrar@cpei.edu

Technology Support:
technology@cpei.edu

Library Support:
librarystaff@cpei.edu

Quick Links

Start here if you already know what you need.

AI Help

CPEI AI Support Agent

Use the CPEI AI Support Agent for technology questions, student support guidance, and quick access to helpful information.

Technology

Technology Requirements

Review Populi, Zoom, online learning, computer, webcam, microphone, and internet requirements.

Internship

Internship Resources

Access internship documents, the Internship Manual, MOU, coordinator assessment, and clock hours log.

Library

Library Services

Connect with library support, LIRN, and open access theological library resources.

Writing

Writing & Research

Use writing, citation, research, grammar, and academic support resources.

Requirements

Background Checks

Review background check guidance for students completing internships or supervised practice.

Records

Transcripts & Certificates

Find instructions for unofficial transcripts and student record questions.

Documents

Student Documents

Access student-facing academic documents, including the Academic Catalog, Student Handbook, and Internship Manual.

Student Service Areas

Open each section below for details, forms, tools, and links.

CPEI AI Support Agent

The CPEI AI Support Agent provides students and supervisor-educators with a quick way to get help and locate information. It is especially useful for technology questions, student support guidance, and navigating CPEI resources.

Ask the CPEI AI Support Agent

Use this tool when you need quick support or help finding the right resource.

Technology Support

For account-specific issues, access problems, or questions that require staff follow-up, contact Technology Support.

Technology Requirements

CPEI students and supervisor-educators use online tools for coursework, communication, video conferencing, and student records. Students should prepare in advance so they can participate fully in online and hybrid learning.

Online Video Conferencing

CPEI uses Zoom as its primary web-based video conferencing platform. Students should be prepared to participate with video, audio, and screen sharing. Students are expected to be visible on screen and to participate from a confidential setting.

Course Technology Requirements

  • Computer with web camera
  • Speakers and microphone
  • High-speed internet connection
  • Current internet browser
  • Ability to use Zoom video, audio, and screen sharing

Computer Requirements

  • Minimum 250GB HDD or 128GB SSD
  • Minimum 4GB DDR4 RAM
  • Intel Core i3 processor, 10th generation or newer, or AMD Ryzen series
  • Working internet connection
  • Working internet browser
  • At least 720p HD webcam
  • Computer microphone or external microphone
  • Preferred operating system: Windows 10 or Mac OS 10.10 or newer

Before Class Begins

  • Confirm your Populi access
  • Test your camera and microphone
  • Install or update Zoom
  • Confirm that you can participate from a private setting
Internship Resources

Internship resources support students completing supervised practice in approved ministry, clinical, community, or professional settings.

Internship Documents & Forms

Use these resources for internship expectations, agreements, assessments, and hour tracking.

Internship Support

  • Review internship expectations before beginning supervised practice
  • Confirm site requirements with your educator or program contact
  • Keep accurate records of internship hours
  • Complete required assessments and documentation on time
Library Services

Library Services connects students with research tools, information resources, library support, and theological learning materials.

Library Access

Students may contact library staff for help accessing library resources or identifying materials for coursework and research.

Library Support May Include

  • Help identifying academic and professional resources
  • Research support for course assignments
  • Access to library and information resources
  • Connection to writing and research support
Writing & Research Resources

Writing and research resources help students strengthen academic writing, research habits, citation practices, and written reflection for CPEI coursework.

How These Resources Can Help

  • Grammar and writing assistance
  • Research and citation support
  • Help with clarity, organization, and documentation
  • Support for reflective and academic writing
Background Checks

Students may need to provide evidence of a current background check depending on their location and internship site requirements.

Background Check Guidance

Students within the United States must provide evidence of a current background check unless the internship site covers them. Students outside the United States are not required to provide a background check but are encouraged to do so.

Background Check Option

Clear Checks is listed as an affordable option for a basic background check search.

Transcripts & Certificates

Students who have completed a course in Clinical Pastoral Education or Supervisory Education can obtain an unofficial transcript through Populi.

How to Obtain an Unofficial Transcript

  1. Log in to Populi.
  2. Go to the student profile page.
  3. Click the Student tab.
  4. Click the Transcript tab.
  5. Select Transcript Action to obtain a PDF of an unofficial transcript.

Registrar Support

Contact the Registrar for questions about student records, completion documentation, certificates, or transcript-related concerns.

Not sure where to start?

Contact CPEI and we will help direct your question to the appropriate office or support area.

 
 
Contact Us
Office Address: 2105 Park Avenue | Suite 1 | Orange Park, Florida 32073
Mailing Address: P. O. Box 9166, Fleming Island, Florida 32006
2026 Clinical Pastoral Education International.
All Rights Reserved.